People-Powered
Growth and Design

I’m a senior product designer at Netflix with six years of experience in growth and commerce. On the Commerce XD team, I helped drive over $1B in incremental revenue by obsessing over how people discover, sign up for and stay with the products they love.

Recent experience. Acquisition, enterprise and eCommerce.

  • Design across Netflix’s Commerce experience: how people discover, sign up for, sign in and stay. Helped drive over $1B in incremental revenue, and now building the shared design foundations that let every commerce experience ship faster.

  • Overhauled Jira Align to advance Atlassian’s Enterprise Agility goals and deliver more value to enterprise customers. Built a local design system to keep the experience consistent as it scaled.

  • Sole product designer for eCommerce across pax.com, ca.pax.com and eu.pax.com. Led a full rebrand, reworked the acquisition funnel and built a design system with engineering to speed development and keep the experience consistent.

Open each role for the highlights. Full case studies available on request.

About

I’m a senior product designer at Netflix focused on growth, commerce and service design. I started in research, with a cognitive science degree from Berkeley and published vision-science work at UCLA, then moved into product. I pair empathy-led research with cross-functional collaboration to break down ambiguous problems and ship designs that move the business.

References

“Leads projects independently from soup to nuts. A strong understanding of UX principles, and the technical skills to not just research solutions but build them out as well.” Megan Kierstead, Principal UX Researcher

“Ridiculously smart. The quality of his work is absolutely top notch.” Cesar Jardim, Senior Product Manager

Contact

design@okierlan.com · LinkedIn · Résumé. Open to senior product design roles. Chicago or remote.